We are looking for people with a team-first mindset, who want to help others and are motivated by pursuing excellence. Our “Ideal Team Player” excels in building trust through active listening and collaboration, while being humble, hungry and people-smart. “It’s not my job” is not a phrase you’ll hear around here. We’re team-driven, collaboration-minded and all-in, all the time.
Appointment Scheduler – Full-time, Central appointment scheduling, office appointments via telephone and online, excellent communication skills required, must be kind, work well with others and be compassionate. M-F, 8:00a – 4:45p, excellent benefits.
Medical Receptionist – Full-time, Knoxville location, Check in patients for their appointments, represent our practice in a caring and friendly manner by giving our patients a great experience. Work well as a team member answering the phone and scheduling appointments as needed. Ideal Team Player qualities.
Patient Accounts, Insurance Collections – 2 full-time positions, Responsible for assisting with Accounts Receivables (A/R) management for multiple Care Centers. Monitors accounts with an insurance balance as part of the process of collecting balances or resolving claim rejection/denial problems with insurance companies. As part of the billing and collection process, this individual reviews and monitors various reports including but not limited to clearinghouse rejections, claims denial tasks, and A/R aging reports. Must be detail-oriented; medical billing experience is preferred.
Patient Accounts, Pre-surgery Collections – 1 full-time, Responsible for creating and collecting for pre-surgical estimates for upcoming elective surgical procedures, and providing patients with information or requested documentation. The collectors in this department represent multiple OrthoTennessee Care Centers. As a collector, you will employ the OrthoTennessee purpose, to improve lives through patient-centered care, every patient, every time. The ideal collector will employ best practices to communicating with patients about the balances they owe and work with them to collect the amounts due in advance of their surgeries, and determine the disposition of unpaid balances. This role requires positive communications, a friendly personality, and excellent documentation skills.
Surgery Scheduler – 2 Full-time, Schedule and pre-cert diagnostic procedures, confirms orders as they are received if questions, communicate with doctor or primary nurses. Send orders and pre-cert to facilities. Screen patients for diagnostic studies and share with primary nurses and doctors as well.
Athletic Trainer – PRN, up to 3 positions, primary responsibility to provide ATC coverage with contracted sports outreach programs and events.
LPN / Medical Assistant– Full-time, Certification required, must have EHR experience, NextGen preferred and orthopedics. Must be able to routinely walk and stand for extended periods of time, triage of patients in clinic, strong computer skills.
Medical Assistant/Medical Specialist – Full-time, Oak Ridge location, Focus on Patient flow efficiencies, rooming patients, removing staples, obtaining complete medical history, assisting with DME products, anticipating clinic needs and patient needs. Team oriented culture with Ideal Team Player requirements.
OR Tech – Full-time, working with staff in the OR to turn over the rooms, move patients, assist staff in setting up for cases. Team player attitude and qualities important.
RN, Pre-op Holding Area– PRN RN for busy pre-op area, must be energetic and motivated. ACLS, PALS preferred. Pre-op in hospital or ambulatory surgery center desired, Strong IV skills are a MUST. 2 days per week required but more is likely to fill additional needs.
Surgical Tech – Full-time, 2 positions working 3p – 11:30p, 7a – 3:30p, orthopedic experience helpful, team players, CST required
Sterile Processing Tech– PRN, reprocess and sterilize instruments for a variety of orthopedic cases, to include total joints. Experience required. Certification preferred.