We are looking for people with a team-first mindset, who want to help others and are motivated by pursuing excellence. Our “Ideal Team Player” excels in building trust through active listening and collaboration, while being humble, hungry and people-smart. “It’s not my job” is not a phrase you’ll hear around here. We’re team-driven, collaboration-minded and all-in, all the time.
Our employees voted OrthoTennessee a Top Workplace in 2021, for large employers in the Knoxville area. Come join us!
ORTHOTENNESSEE – Central Business Office
Insurance Collections – 2 Full-time, West location, assisting with insurance accounts receivable (A/R) management for physician claims. Monitors outstanding balances, reviews reports including but not limited to clearinghouse rejections, claims denial tasks, and A/R aging reports. Contacts payers to research claim status, notes accounts and follows up. Must be detail oriented: one year of medical billing experience preferred. Team Player, hungry, humble and smart.
Revenue Cycle Insurance Billing Team Member – Full-time, Monday thru Friday, 8:00am-5:00pm West location. This candidate will review reports verifying patients’ insurance eligibility prior to their visit and make corrections as needed. Prepare insurance claims for mailing or faxing. Process the department’s mail. Address daily billing tasks in EPM. Print items in the print folder to mail or fax as appropriate. Answer patient phone calls. Answer emails. Other duties as assigned. Knowledge of medical billing recommended–orthopedics experience is preferred. NextGen experience would be helpful. Must be a team player who wants to make a great contribution to a great company and must be Hungry, Humble and Smart.
Patient Collections – Full-time, West location, M-F 8-5, Candidate will assist with accounts receivable (A/R) management for physician claims. Monitor all accounts with delinquent patient balances. Review patient balances for outsourcing to Payment Monitoring or to Collections. Work closely with our extended business office and collection agencies. Work closely with patients as well as with the front desk and appointments to collect balances. Process bankruptcy notices, returned statements, USPS reports, patient portal emails, and tasks. Assist patients with questions or requested documentation. Medical billing experience preferred. Must be detail oriented and a team player, hungry, humble and smart.
Refunds Coordinator –Full-time, Monday thru Friday, 8:00am-5:00pm with possible flex scheduling, West location. Research and process refunds for overpayments made by health insurances, workers compensation and patients. Must be very detailed and Team-oriented. Medical billing preferred.
ORTHOTENNESSEE – THERAPY
Hand Therapist – Full-time and PRN, West location, seeking physical or occupational therapist with extensive hand and upper extremity experience to evaluate and treat orthopedic clients. Splinting skills required. Certified Hand Therapist preferred.
Medical Receptionist – Full-time, check-in and check-out, collecting co-pays, various clerical duties, scheduling return visits, must be willing to travel to various offices, schedule office appointments, must be friendly and dependable, EHR and NextGen experienced preferred, medical office experience a plus.
Medical Receptionist, North Office – Full-time, check-in and check-out, collecting co-pays, various clerical duties, scheduling return visits, schedule office appointments, must be friendly and dependable, EHR and NextGen experienced preferred, medical office experience a plus.
Site Manager, Dowell Springs – Full-time, working manager, licensed Physical or Occupational Therapist to provide therapy services and operational oversight with priorities around care quality, patient access, patient experience, resource utilization, and team morale. Seeking applicants with solid orthopedic background, strong communication skills, proven record for getting things done and works well in team environment.
ORTHOTENNESSEE – Maryville
Medical Assistant/LPN – Full-time position, assisting physician in clinic, pulling patients back, entering demographic information, various clinical and clerical duties. Good communication skills and computer skills. Must be a team player and have a positive attitude. Hungry, humble and people smart.
ORTHOTENNESSEE – Oak Ridge
No openings at this time
ORTHOTENNESSEE – Ancillaries
Medical Receptionist – MRI –part-time, greet patients upon arrival, check-in and check –out, collect co-pays, convey patient responsibility in a professional manner, ability to multi-task, prioritize and be attentive to details. Treat patients, physicians, MRI techs and co-workers in a professional manner. Must be an ideal team player.
Patient Accounts – Full-time, Resolve claim issues, file reconsiderations and appeals, work AR report and daily tasks, research denials. Must have good customer service skills and be a team player.
KNOXVILLE ORTHOPAEDIC SURGERY CENTER
Registered Nurse, Pre-op – PRN, M-F, pre-operatively prepare patients for surgery. Ability to work in a very busy environment and multi-task well. Team players only.
Surgical Tech – Full-time, Certified Surgical Tech with orthopedic experience, Total Joint experience a plus, FT, 5 days per week. Must be a team player.
Surgical Tech – PRN, Certified Surgical Tech with orthopedic experience, Total Joint experience a plus,. Must be a team player.
SPORTS MEDICINE OUTREACH
No Openings at This Time
KNOXVILLE ORTHOPAEDIC CLINIC
Medical Assistant/LPN – Full-time position, West/Weisgarber, assisting physician in clinic, pulling patients back, entering demographic information, various clinical and clerical duties. Good communication skills and computer skills. Must be a team player and have a positive attitude. Hungry, humble and people smart.
Advanced Practice Provider – Full-time, Working the walk-in clinic, evaluation and management of in-office patients. Orthopedic experience a plus, will likely have occasional evening and Saturday shifts. Working with physician to take care of orthopedic surgical patients. Team player and high energy.
Certified Professional Coder – Coder for busy multi-physician orthopedic practice. Main duties will consist of surgical coding. Working, up to date knowledge of CPT, ICD-10 and HCPCS coding required. Experience with Microsoft Word and Excel. CPC or CPC-A required. Additional administrative duties as directed by the Coding Manager and Director.
UNIVERSITY ORTHOPEDIC SURGEONS
Medical Receptionist – Full-time, check-in and check-out, collecting co-pays, various clerical duties, must be willing to travel to various offices, schedule office appointments, must be friendly and dependable, EHR and NextGen experience preferred, medical office experience a plus.
Appointment Scheduler –Full-time, Monday-Friday, Parkside location to start and UT Office April 2022; looking for excellent customer service skills, friendly and positive attitude, ideal team player – hungry, humble and smart. Appointment scheduling and rescheduling via phone/online, additional clerical duties, computer skills and physician office experience. NextGen a plus, Dash and Rockhopper.
UNIVERSITY ORTHOPEDIC SURGERY DEPARTMENT (UTMC)
OR Attendant – 2 Full-time, one for 9a – 5:30p M-F and one for 10:30a – 7p, with some weekend call shifts once per month, moving patients, helping turnover rooms, must be a team player.
Registered Nurse – 3 Full-time, one for 7a -5:30p (4 10 hour days), one for 10:30a to 7p shift, one for 3p to 11:30p shift to assist in orthopedic trauma, surgical experience required, team player.
Surgical Tech – Full-time, 7a -7p (3 12 hour days) or 7a -5:30p (4 10 hour days), assist in orthopedic trauma experience. Certified Surgical Tech required, team player.
UNIVERSITY ORTHOPEDIC SURGERY CENTER
No Openings at This Time